Chatbots or Bots for short, seem to have been all the rage since about early 2016 according to many technology publications. Apparently these bots will take over the world someday if you really believe the hype. As a big fan of automation, I have been keeping my eye on the tech as it has matured. But recently I finally had a chance to dive into it, and see how easy or how hard it is to create a bot.
Now there are many ways to build a bot, you can do it in just about any technology stack. However, being that I am an ASP.NET developer, I chose to use the Microsoft stack for my scenario. Not surprisingly I also chose a scenario that can be easily accomplished using the power Kentico e-commerce solution as well.
Keep reading to see how I used the Microsoft Bot Framework, Language Understanding Intelligence Services (LUIS), and Kentico to create an automated chatbot that allows you to check your recent order history, order status, and order tracking number in any Kentico e-commerce site. Oh and did I mention that some of the solution might even be using .Net Core?
